ViraAds
Get Started Free

Terms of Service

Last updated: March 17, 2026

Welcome to ViraAds. These Terms of Service ("Terms") govern your access to and use of the ViraAds platform, website, and services (collectively, the "Service"). By creating an account or using our Service, you agree to be bound by these Terms.

1. Account Registration

To use our Service, you must:

  • Be at least 16 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access to your account

When you create an account, you also create a team/organization. As the account owner, you are responsible for all activity that occurs under your team.

2. Use of the Service

Permitted Use

You may use ViraAds to:

  • Create AI-generated avatars for use in advertising content
  • Upload and manage product information and images
  • Generate UGC-style video advertisements
  • Collaborate with team members on ad campaigns

Prohibited Use

You agree not to use the Service to:

  • Create content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Generate deepfakes or misleading content that impersonates real individuals without their consent
  • Create content that infringes on any third party's intellectual property rights
  • Produce content promoting violence, discrimination, or illegal activities
  • Attempt to reverse-engineer, decompile, or extract source code from our Service
  • Circumvent any usage limits, rate limits, or access restrictions
  • Use automated tools to scrape or collect data from our platform
  • Resell, sublicense, or redistribute the Service without our written consent

3. Content Ownership and Licenses

Your Content

You retain ownership of the content you upload to ViraAds (product images, descriptions, etc.). By uploading content, you grant us a limited license to use, process, and store it as necessary to provide the Service.

Generated Content

Content generated through our AI tools (avatars, videos, scripts) is owned by you, subject to the following:

  • You are responsible for ensuring generated content complies with all applicable laws and advertising regulations
  • We retain the right to use anonymized and aggregated data from generated content to improve our Service
  • Generated content may be subject to the terms and conditions of our third-party AI providers

Our Intellectual Property

The ViraAds platform, including its design, code, logos, and documentation, is our proprietary intellectual property and is protected by copyright and other laws.

4. Payment, Billing, and Cancellation

Billing

  • Free accounts are subject to usage limits as described on our pricing page
  • Paid plans are billed on a monthly recurring basis
  • We reserve the right to change pricing with 30 days' notice to active subscribers
  • Failure to pay may result in suspension or termination of your account

Cancellation

You may cancel your subscription at any time from your billing settings. When you cancel:

  • Your subscription will remain active through the end of your current billing period
  • You will not be charged again after cancellation
  • Your account data (avatars, products, videos) is retained and accessible if you reactivate
  • No partial-period refunds are issued for unused time remaining in your billing cycle

Refund Policy

All subscription fees are non-refundable. Because ViraCreator consumes real AI compute costs (video generation, image synthesis) at the time of use, we are unable to refund fees for services already rendered.

Exceptions may be made at our sole discretion within 7 days of your first charge if you have not used the Service to generate any videos. To request a goodwill refund, contact us at support@viracreator.ai within that window.

Refunds are not available for:

  • Partial months or unused video credits within a billing period
  • Accounts that have generated one or more videos
  • Trial periods that were converted to paid subscriptions
  • Charges more than 7 days old

5. Team Accounts

If you create a team account:

  • The account owner has full administrative control
  • Admins and members have access as configured by the owner
  • The account owner is responsible for all team members' compliance with these Terms
  • Content created by team members belongs to the team account

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may:

  • Perform scheduled maintenance with reasonable notice
  • Experience downtime due to factors beyond our control
  • Modify or discontinue features with reasonable notice

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIRAADS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or alteration of your content
  • Errors, inaccuracies, or quality issues in AI-generated content
  • Any third-party conduct on the Service

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, APPROPRIATE, OR FREE FROM ERRORS.

9. Indemnification

You agree to indemnify and hold harmless ViraAds and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Service, your content, or your violation of these Terms.

10. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your account if you violate these Terms. Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your account data after a reasonable retention period
  • You may request an export of your data before termination takes effect

11. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes take effect constitutes acceptance of the new Terms.

13. Contact Us

For questions about these Terms, please contact us at:

  • Email: legal@viraads.com